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Support Discord
Venon’s support server offers deployment support, as well as conversation
Join Venon’s Discord for technical support, best practices, release updates and help deploying the bot and dashboard.
V
Venon Security · wsparcie
The staff answer in Polish and English
Support
Development
pomoc
NO
nowy_admin
The bot does not grant the role after verification — what am I doing wrong?
VE
Venon Staff
Move the bot's role above the role it is meant to grant — that fixes 9 cases out of 10.
Support areas
How the support server can help
Venon’s Discord offers more than a help channel. It is a place to deploy the bot, organise your configuration and resolve problems sooner.
Security onboarding
Deployment checklists for VenonSec, Verify, logs and the server’s basic protection layer.
Staff support
Help setting up tickets, moderation, reviews and team procedures.
Community growth
Best practices for leveling, suggestions, reaction roles, reminders and engagement modules.
Diagnostics and recovery
A quick route to help with configuration mistakes, migrations and recovery after an incident.
Server map
What you will find after joining
A few useful channels, without a maze of categories. The channel names are in Polish, and each card explains what the channel is for.
#pomoc
Configuration questions, answered by staff and the community.
#ogłoszenia
Bot releases, module updates and scheduled maintenance.
#status
Automatic notifications about incidents and outages.
#propozycje
Suggest a feature — the best ideas make it onto the roadmap.
Deployment planning
The best time to join Discord
The support Discord is most useful just before or after deployment.
That is the ideal time to check permissions, log channels, verification and recovery procedures.
The team can help you choose the right approach while you are still setting up the server.
Join the Venon community
Add the bot, join Discord and work through deployment using the actual modules, established procedures and current project documentation.